Guest Posted October 19, 2010 Share Posted October 19, 2010 The "Help" log here I've had with their staff should explain thoroughly.===============================================Posted by Customer, on October 18, 2010, 18:12:13I just tried to send an email, but it said it looks like I have an account with you - please log in and make a ticket! Which I CANT because my account is CANCELLED.=========Original Message:My account was CANCELLED? WITH NO FOREWARNING? I do hope to god you people keep the files in-tact afterwards, otherwise you just destroyed ALOT of my damned work!Now. The point. I havn't broken ANY T&C, I wasn't given ANY warning. What in the nine hells is going on?!Posted by Staff Member, on October 18, 2010, 20:13:44Hello,If you see the message 'This account was canceled' on your account, it means it was terminated for violation of our Terms Of Service, located at: http://www.000webhost.com/includes/tos.phpCanceled accounts cannot be reactivated or restored, so be sure to follow our TOS before publishing your website. For security reasons we cannot provide you with exact reason why account was terminated.If you want to ask us to provide a backup for this account (or re-activate it), please read this message again.Regards,Robert | www.wiredtron.comVolunteer Staffwww.000webhost.comPosted by Customer, on October 19, 2010, 05:47:10I have read the Terms and Conditions - I read them, all of it, *Before* I joined. I havn't broken a single damn rule.I went over it last night, word. for. word. and checked everything, I havn't broken *any* of your rules *at all*.Posted by Staff Member, on October 19, 2010, 06:04:28Hello,If you see the message 'Canceled for Abuse' on your account, it means it was terminated for violation of our Terms Of Service, located at: http://www.000webhost.com/includes/tos.phpCanceled accounts cannot be reactivated or restored, so be sure to follow our TOS before publishing your website. For security reasons we cannot provide you with exact reason why account was terminated.Many Thanks,Thorsten | http://www.free-installations.infoVolunteer Staffwww.000webhost.comPosted by Customer, on October 19, 2010, 06:19:54No, it doesn't say Canceled for Abuse. It just says This Account has been Cancelled, when I try to log in.Well, congratulations! I've been a very, very loyal client of 000webhost and have pointed at least 20 or more people to this service over the last two years.On a personal note, you've just destroyed over 5000 pages of information pertaining to a video game in development. This is going to set us back by years.I'm not one for raging, but this is a complete disaster due to a damned oversight by somebody's laziness.Is there no way for a staff member to dip into a server back up and retreive the database files?Posted by Staff Member, on October 19, 2010, 07:28:04Hello,Hello,unfortunately it is not possible to restore the data, let alone reactivate the account. Accounts found to violate the terms of service are not subject to reactivation.Kind Regards,Thorsten | http://www.free-installations.infoVolunteer Staffwww.000webhost.comThank you for using our services,Thorsten | http://www.free-installations.infoVolunteer Staffwww.000webhost.com=========================I know what you're thinking. "You shouldn't of been such a raging dick to them." I'm usually rather formal and forthright with any contact with businesses.I knew I wasn't going to get my account or details back, I was just venting my rage at their dispicability.So yeah. Basically, they closed down my account, for no reason, without getting into contact with me. Even after two years of often usage. And now i've lost a ton of my development, not to mention my fanbase of 200 or so. Link to comment Share on other sites More sharing options...
jcsnider Posted October 19, 2010 Share Posted October 19, 2010 Wow man, that is harsh. I am sorry for your loss :/ Link to comment Share on other sites More sharing options...
azure Posted October 19, 2010 Share Posted October 19, 2010 Check their ToS again. Many of them have a disclaimer of some kind saying that by agreeing you accept that they can terminate you for any reason at any time for anything. It's pretty much bs, but hey you agree to it or you don't use their service. Link to comment Share on other sites More sharing options...
Guest Posted October 19, 2010 Share Posted October 19, 2010 Yeah, they do have that, forthriting any legal action… Not that I could afford any, anyway, heh. But, they *have* been the best free webhost service i've come across, except for this.=======Posted by Customer, on October 19, 2010, 09:22:57I'll be hosting via my own PC in the future. It'll probably only support a handful of users, but It'll be far more effective than losing so much due to an oversight.I'll be giving a forewarning to my developer community about not using this service.I suggest you find out who caused this disaster, before he/she causes a repeat event, causing furthermore loss in users.What hurts the most is that I spent two years with a great track record with 000webhost, and i've just been brushed aside. Link to comment Share on other sites More sharing options...
Robin Posted October 19, 2010 Share Posted October 19, 2010 l2backup. You should have a directory on your computer which is the exact same as your server.Also, stop using a free host. Skank some hosting space off one of your mates. I've never paid for a domain or a host in my life, but I've never been without. Link to comment Share on other sites More sharing options...
SilentGamer Posted October 19, 2010 Share Posted October 19, 2010 @Robin:> l2backup. You should have a directory on your computer which is the exact same as your server.> > Also, stop using a free host. Skank some hosting space off one of your mates. I've never paid for a domain or a host in my life, but I've never been without.I have to agree. It is so annoying when you come on one day and realized that there has been an error and you lost all of your work and free are often unreliable…. Link to comment Share on other sites More sharing options...
Chief Posted October 19, 2010 Share Posted October 19, 2010 l2resell. I'm too lazy to set up my actual hosting services, but I do have unlimited web hosting/resell. Link to comment Share on other sites More sharing options...
Guest Posted October 19, 2010 Share Posted October 19, 2010 I intend to set my own up. I have a PC built, finally, and Unix OS ready burned on disc.But, now that I can't even afford a Bus ticket, I think domain name will wait. I wonder if NO-IP would work, as a DDNS? Link to comment Share on other sites More sharing options...
saadhamza Posted October 20, 2010 Share Posted October 20, 2010 @Robin:> l2backup. You should have a directory on your computer which is the exact same as your server.> > Also, stop using a free host. Skank some hosting space off one of your mates. I've never paid for a domain or a host in my life, but I've never been without.If you've never paid for a host, but you dont use free hosts, then what does that leave left? Hosting your own i suppose, but that can often end up costing more. Link to comment Share on other sites More sharing options...
Robin Posted October 20, 2010 Share Posted October 20, 2010 @Zonova:> If you've never paid for a host, but you dont use free hosts, then what does that leave left? Hosting your own I suppose, but that can often end up costing more.I thought it was fairly obvious that I skank it off friends. Link to comment Share on other sites More sharing options...
Kool_dude4ever Posted October 20, 2010 Share Posted October 20, 2010 Yes, cannot trust many web hosts…thats what happened to me on my old web host which isnt thatthey deleted my account all my websites are gone, all... so im pretty sad, but i did backupand ive been like sending a lot of emails to my old host why, they never told me why, they just said i broke their tos which i didnt, and so they deleted my account with all my sites....life sucks....can't trust web hosts Link to comment Share on other sites More sharing options...
SawQuart Posted October 20, 2010 Share Posted October 20, 2010 It was probably taking up too much memory on their servers and they just felt like deleting your site. I hate how they can do that, but they will just 'cuz. Link to comment Share on other sites More sharing options...
Keebler Elf Posted October 20, 2010 Share Posted October 20, 2010 Its the internet you cant trust anyone. Link to comment Share on other sites More sharing options...
Kool_dude4ever Posted October 20, 2010 Share Posted October 20, 2010 @Keebler:> Its the internet you cant trust anyone.In other words; i can't trust you :azn: Link to comment Share on other sites More sharing options...
Keebler Elf Posted October 20, 2010 Share Posted October 20, 2010 I would not trust me either. Im a sketchy guy. Link to comment Share on other sites More sharing options...
Kool_dude4ever Posted October 20, 2010 Share Posted October 20, 2010 @Keebler:> I would not trust me either. Im a sketchy guy.No one would ;D Link to comment Share on other sites More sharing options...
Gohan Posted October 20, 2010 Share Posted October 20, 2010 @Keebler:> I would not trust me either. Im a sketchy guy.I think we all learned at the mall around Christmas time, you can't trust elves. Link to comment Share on other sites More sharing options...
saadhamza Posted October 20, 2010 Share Posted October 20, 2010 @Robin:> I thought it was fairly obvious that I skank it off friends.Fuck…... Link to comment Share on other sites More sharing options...
Keebler Elf Posted October 20, 2010 Share Posted October 20, 2010 @Gohan:> @Keebler:> > > I would not trust me either. Im a sketchy guy.> > I think we all learned at the mall around Christmas time, you can't trust elves.I am insulted! I do not work in some scummy mall. I work in an oak tree making delicious cookies. Link to comment Share on other sites More sharing options...
Dark Crusade Posted October 20, 2010 Share Posted October 20, 2010 Lol, reminds me of what happened to my developers wiki I had uploaded that was 'lost' for no reason at all. And yeah, like you I didn't have my wiki backed up. ): Link to comment Share on other sites More sharing options...
Guest Posted October 20, 2010 Share Posted October 20, 2010 What's great is, you can export your databases - and I did. Problem being, their exporter is fucked, and the files are corrupt. They're denied if I try to upload them into a MySQL. Fuckers. Link to comment Share on other sites More sharing options...
ÃËœÂÃËœÂØ Posted October 20, 2010 Share Posted October 20, 2010 You should pay for host, but not fsck-servers, they charge 2$ per month, but their host is always down Link to comment Share on other sites More sharing options...
Drummerpete Posted October 20, 2010 Share Posted October 20, 2010 Always back up your files… If you don't it's your fault you lost them. Link to comment Share on other sites More sharing options...
Robin Posted October 20, 2010 Share Posted October 20, 2010 @Zþmbie:> Always back up your files… If you don't it's your fault you lost them.Who're you? Link to comment Share on other sites More sharing options...
Drummerpete Posted October 20, 2010 Share Posted October 20, 2010 @Robin:> @Zþmbie:> > > Always back up your files… If you don't it's your fault you lost them.> > Who're you?>>Implying you don't know me. Link to comment Share on other sites More sharing options...
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