igloo9 Posted January 14, 2010 Author Share Posted January 14, 2010 My game has been out for awhile, and my friend could always log on with no problems. Now, all of a sudden, he can't log on. Well, he signs in and everything, but he can't get past the "loading" screen.I tried resetting the server for him and it didn't work. He also tried to make a new character and it didn't work. Everyone else can log in except for him.Does anyone have any idea why?**Edit: When he tries to log in, the server gives me this error message:"Couldn't load index 4 for Shricx!" (Shricx is his name)** Link to comment Share on other sites More sharing options...
Marsh Posted January 14, 2010 Share Posted January 14, 2010 Get him to make a new character and see if that works. Link to comment Share on other sites More sharing options...
igloo9 Posted January 14, 2010 Author Share Posted January 14, 2010 > He also tried to make a new character and it didn't work.… Link to comment Share on other sites More sharing options...
achap89 Posted January 14, 2010 Share Posted January 14, 2010 Check your ban files i have been banned by my server before because my comp messedup and that was why i couldnt log on Link to comment Share on other sites More sharing options...
Marsh Posted January 14, 2010 Share Posted January 14, 2010 @Igloo9:> > He also tried to make a new character and it didn't work.> > …Ah sorry didn't notice that. Link to comment Share on other sites More sharing options...
igloo9 Posted January 14, 2010 Author Share Posted January 14, 2010 Lol, it's alright. And, no, Soon-to-be, he's not banned either. :/ Link to comment Share on other sites More sharing options...
Marsh Posted January 14, 2010 Share Posted January 14, 2010 Yea not quit sure how to help you, id say check to see if any firewalls are blocking but then he probably wouldn't have been able to log in in the first place. He could try re unzipping or registering the library files. Its mostly guesswork at that point though. Link to comment Share on other sites More sharing options...
igloo9 Posted January 14, 2010 Author Share Posted January 14, 2010 **Edit: When he tries to log in, the server gives me this error message:"Couldn't load index 4 for Shricx!" (Shricx is his name)** Link to comment Share on other sites More sharing options...
dimx Posted January 14, 2010 Share Posted January 14, 2010 You mentioned making a new char didn't work what about a new account?Something is wrong with the Player Name, Password, or EmailEdit or try deleting all 3 chars from that account and make a new one. Link to comment Share on other sites More sharing options...
java Posted January 14, 2010 Share Posted January 14, 2010 I suggest wiping the accounts folder. Link to comment Share on other sites More sharing options...
igloo9 Posted January 14, 2010 Author Share Posted January 14, 2010 Thanks guys, it worked. :) I forgot to delete another one of his files. Link to comment Share on other sites More sharing options...
dimx Posted January 15, 2010 Share Posted January 15, 2010 Np, but i don't know why someone would create a command to shut down the whole server because of an error that one player caused… Link to comment Share on other sites More sharing options...
java Posted January 15, 2010 Share Posted January 15, 2010 @Igloo9:> I tried resetting the server for him and it didn't work. He also tried to make a new character and it didn't work. Everyone else can log in except for him. Link to comment Share on other sites More sharing options...
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