**READ FIRST** Bug Report Guidelines

[Mohenjo Daro]

You can either post bugs in this section of the forums, or use the [Eclipse Renewal Bug Tracker](https://tracker.eclipseorigins.com/#/categories/1). Login with your forum account and submit a bug ticket there.

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This thread is to tell you what information is needed and helpful when creating a bug report. Saying an error number and nothing else makes finding and fixing bugs very difficult, so I'm making a list of needed and helpful information for you to include to help me help you and fix bugs.

Remember, finding bugs is usually quite difficult: the more information I have, the better chance I have to find the bug.

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**REQUIRED** - This information is needed to help me find a bug, I won't be able to help much without it:

* Did you get an error message? If so, what was the message? (Pictures help)
* Was the error on the client or server?
* What were you doing leading up to the bug?
* Can you reproduce the error? (Do you keep getting the bug?)
* Have you made any source edits? If so, to what?

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**OPTIONAL** - This information is optional to include but can help find the bug:

* Video of the error
* The `\server\data folder` (send it via PM if you don't want it public)

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**Example report:**

Hi, I'm having a bug when I talk to a quest NPC.
* Did you get an error message? Yes, `error 9 subscript out of range`
* Was the error on the client or server? Client
* What were you doing leading up to the bug? I walked over to the quest NPC and pressed Ctrl to talk to it
* Can you reproduce the error? Yes, it happens every time
* Have you made any source edits? Yes, to the number of map layers

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This report helps me know that there's most likely an issue with the GUI code for quest NPCs. I know where I should start looking so I can fix the error in 5-10 minutes. Just saying "NPCs are buggy" doesn't help me find the bug.

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